Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the online shop?

We have accept Western Union or Bank Transfer. You will get information after your order complete.

How many price for shipping cost?

Item will be ship by registered airmail with tracking number from Thailand.(free shipping cost). if you need to expedited sevice, please contact us before placing order.

How long will delivery take?

–  13 – 25 business days** to USA and many area of the world.
–   8 – 18 business days ** to AUSTRALIA & ASIA.
–   9 – 19 business days ** to UK & EUROPE.
–  15 – 40 business days ** to Italy, France, Malta, Russia, North&South Africa.

If at peak time / custom inspection is needed, it will take a bit longer time than usual.

Please understand that there might be situations out of my control which will delay shipping time.

Where can I get coupon codes?

We know you guys like treats, so occasionaly we tend to send out some in a form of a Coupon which you can redeem at our store. To catch one of these you might want to Subscribe to our newsletter, or follow us on Facebook.

Can I return an item for an exchange or a refund?

Before sending the item(s) back, please contact us at sale.thyroid@gmail.com with the stated issue and you order number. We will only accept returns that are made within four weeks since the order was shipped out. The returned item(s) must be unworn, undamaged and in their original condition alond with the package. Be sure to always obtain the postage receipt before you send us the return, in case of damage or loss. Prior to sending please check if the package is damaged, if it is we require that you provide suitable packing before sending it back to us. Any goods damaged during transport on their way back will be considered your resposibility and will be sent back without a refund.

What happen if my package is held by customs?

Some countries do not allow certain types of medicinal products. 90% refunds can only be issued if and when a package is returned to sender or after 65 business days from shipment date, You should verify any laws and/or restrictions you country may have regarding Thyroid supplements before placing an order.

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